Getting Started

Default solution folder, feel free to edit or delete it.

What are the import duty & taxes for my import?
Thank you for your email.  If you have a DutyCalculator account, you can go here and enter the required information to get an accurate estimate for impo...
Tue, 25 Sep, 2018 at 3:10 AM
LEGACY - I can't find my product among the duty categories
Thank you for your enquiry. If you cannot find your product amongst the duty categories, you can file a classification request here.  Our customs e...
Tue, 25 Sep, 2018 at 3:19 AM
LEGACY - I am interested in implementing DutyCalculator API services
Thank you for your email and being interested in DutyCalculator.  You can find an overview of our services here and below are some implementation examp...
Tue, 25 Sep, 2018 at 3:11 AM
Do I need to provide the country of origin when calculating import duty and taxes?
A country of origin is required when a preferential rate applies. We have recently started implementing FTAs in DutyCalcultor, with a number of FTAs still ...
Tue, 25 Sep, 2018 at 3:12 AM
Where can I find my billing information
Thank you for your enquiry. You can find your breakdown of your billing information here. Please note that you must login first to view this page - you...
Tue, 25 Sep, 2018 at 3:15 AM
How can I cancel my account?
Thank you for your email. We are sorry to see you go. You can cancel your account anytime from your account section.
Tue, 25 Sep, 2018 at 3:16 AM
What are the duty & tax rates for a given HS code?
You can get duty & tax rates for HS codes here.  Once you enter your HS code, you may need to select a duty category as some taxes are not dependent...
Tue, 25 Sep, 2018 at 3:18 AM
What countries are covered by DutyCalculator?
Thank you for your enquiry. Global Trade Solutions (DutyCalculator.com) currently covers 141 countries. You can find information on the duty & tax r...
Tue, 25 Sep, 2018 at 3:21 AM
What is the HS-code for my product?
Thank you for your email. You can look up the HS-code and the corresponding duty & tax rates for your product here.
Tue, 25 Sep, 2018 at 3:23 AM
What are the import restrictions for my product?
Thank you for your email. You can look up import restrictions here.
Tue, 25 Sep, 2018 at 3:26 AM